My colleagues find entertainment in my conversations with customers. "So it's an unauthorized charge? What's your name?...Yes, I see a subscription under that name to Salon Premium....Well, we're a web magazine, called Salon....have you heard …

The ghost of Bruce Springsteen. I don't think I ever understood why Springsteen is so important, but this helped.

I thought this trekkie article was "Celebrate Cardassians With Robinson, Blogs", not "Robinson, Biggs."

New York Times story: a woman is cooking every recipe in Mastering the Art of French Cooking and keeping an online journal about it. It's a grueling project. "'I'm miserable so they can be happy,' …

As in so many parodies and late-night skits, the premise is better than the execution: Microsoft replaces "Clippy" with Iraqi Information Minister. Speaking of the Minister, We Love the Iraqi Information Minister has some vivid …

I enjoy black licorice -- I wonder how these licorice horse treats taste?

If you want to send a text message to the cell phone of a T-Mobile customer, you can use the T-Mobile web site to do so. That is all well and good. I am only …

My huge crush on Christopher Kimball of "America's Test Kitchen" continues, despite the way that Bridget Lancaster makes eyes at him. He's giving cooking classes this fall and I'm signed up for the one on …

The West Wing will start its new season on September 24th, and Enterprise will start again on September 10th.

There is nothing like a dame (aside from a dame herself).Explanation.