Blog by Sumana Harihareswara, Changeset founder
Sort-of-manipulative Tricks
Hi, reader. I wrote this in 2006 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.
How to handle chronic complainers: actually listen to them and empathize, saying, "I don't know how you put up with it."
From the discussion of Joel Spolsky's timeless "Fire and Motion":
So, I took my apartment keys of out the pocket of my swimsuit, and threw them in the opposite end of the pool.