Blog by Sumana Harihareswara, Changeset founder
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Hi, reader. I wrote this in 2006 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.
Jon Carroll makes coffee and spins an awesome column out of it. I went back to Northern California for a week, for the first time in eight months, and drank booze with my editor and had a big party and went to a computer convention and I don't know what all, and I've made half a blog post out of it. I'm feeling as slow-witted as the narrator in Marilynne Robinson's Housekeeping, which I'm almost done reading. Why should I be rooting for [*SPOILER*] the mentally ill aunt, who is a horrible parent, to keep custody of her niece?
Anyway.
Kathy Sierra reminds us that every stranger, every customer, is having that tedious, routine interaction with us for the first time. Why did I find this so moving?
