Blog by Sumana Harihareswara, Changeset founder
Sarah Said It Was An Adlerian Slip
Hi, reader. I wrote this in 2004 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.
I'd had to deal with this customer before. He was having an inexplicable and chronic problem and we talked often. He talked over me, interrupted me, misunderstood me, but always thanked me profusely for my help. Today I accidentally called him "Dad."