Blog by Sumana Harihareswara, Changeset founder
Most days that I work, I put in a shift…
Hi, reader. I wrote this in 2002 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.
Most days that I work, I put in a shift at the register. Many people pay using credit cards or ATM cards with credit card logos. I am the front lines against credit card fraud, and some people who experience my diligence aren't nearly glad enough. Just as I, driving on I-5, steam about the inconvenience of driving on the same roads as large trucks, and disregard the more profound convenience and infrastructure provided by transcontinental shipping of goods, my customers sometimes seem unhappy or recalcitrant when asked for I.D., instead of considering my contribution (and theirs!) to the integrity of our financial system.